Privacy Policy
SEKISUI Rib Loc Australia Privacy Policy
Effective Date: February 2024
1 Introduction
Sekisui Rib Loc Australia (“we”, “us” or “our”) will endeavour to comply with the principles specified in this Privacy Policy with respect to the privacy of any personal information collected through this website (“Site”) or which is submitted to us in any form by you or by any person on your behalf.
In this Privacy Policy, the reference to “you” are reference to the individual who is the subject of personal information submitted to us. In the case of children and people lacking capacity, “you” also refers to the relevant parent, guardian, attorney or other appropriately authorised person who submits the personal information.
Personal information is any information or opinion about an identified individual or a reasonably identifiable individual.
By accessing and using our Site or by submitting information to us or providing information to third parties which is then submitted to us, you consent to our collection, use and disclosure of information in accordance with this Privacy Policy. [This consent wording should also appear in the general conditions of use of the website with a link to the Privacy policy]
You may elect not to submit personal information to us but this may mean that we are unable to provide you with any information, products or services.
2 Information Collection
We may collect and retain personal and other information about you (“submitted information”) when
1) you provide us with personal information in an email, letter, by telephone, during a meeting or by other means; or
2) you complete and submit an online form; or
3) a third party submits information about you to us.
We will only collect information by lawful and fair means.
If we receive unsolicited personal information that could have been lawfully collected by us as solicited information, we will treat that submitted information in the same way as we treat solicited information.
If we receive unsolicited personal information that could not have been lawfully collected by us as solicited information, we will destroy or de-identify that information as soon as practicable.
The submitted information that we retain may include your name, address, email address, employer or business name and address, employment position or work/business role, phone number(s), purchases, product and service enquiries and other information where it is reasonably necessary for our functions or activities.
We may use the submitted information for our normal internal business purposes and to communicate with you regarding our products and services or the products and services of third parties or for any other reasonable purpose connected with the operation of our business. You may elect not to receive such communications from us, either at the time you submit the information or at a later time. If you elect to opt out of any direct marketing, we will comply with that election.
We will not sell submitted information to third parties or intentionally disclose submitted information to third parties except to the extent that you have consented to such disclosure.
We may use a third party to provide hosting or other services and as a result, your submitted information may be collected and stored using physical infrastructure owned by third parties. In these circumstances
- a) we will retain logical control of the submitted information;
- b) the third party will not be permitted to access, use or disclose the submitted information except to the limited extent necessary to provide the services (e.g., creating data back-ups or performing maintenance services). You consent to this limited collection and use of the submitted information by third-party hosting and service providers.
We will not make any overseas disclosure of your submitted information except to the extent necessary for the operation of our business or as authorised by you or as required by law, we will not use or disclose submitted information for any other purpose.
It is not practicable for information submitted electronically to be provided to us anonymously or using a pseudonym and it is a requirement that you accurately complete any data fields that require insertion of your name and personal details.
If you do not wish to provide any required personal information then you should not proceed with the completion of the relevant process. Where appropriate you may communicate with us by telephone on an anonymous basis.
We will take reasonable steps to implement and maintain security precautions and to protect personal information from misuse, interference, loss and unauthorised access, modification and disclosure. However, we are unable to guarantee that unauthorised access to submitted information will not occur, either during the transmission of that information or after we receive that information.
If we no longer require your personal information, we will take reasonable steps to permanently destroy or de-identify that information. You acknowledge that our backup procedures may make it impractical to locate and destroy or de-identify copies of your personal information which are stored offline or in a form that does not readily permit location and modification of data and you consent to our continued retention of submitted information in these circumstances.
If you submit information to any other site accessed through a link from our Site, the privacy principles applying to any information you submit to that site are outside our control. You should check the privacy policies of any other site before submitting information to that site.
3 Collection and use of cookies & clickstream data
We may use cookies in connection with your use of the Site. (A cookie is a small amount of data that some websites place on your computer when you visit them. A website may use cookies to track the pages you have visited).
When you visit our Site, our servers may record a range of information relating to your access and use of the Site (collectively called “clickstream data”). We may examine clickstream data to determine the traffic through the server as well as access levels to specific pages. No attempt will be made to identify you or your browsing activities from clickstream data except in the circumstances specified below.
If we or any authority suspect that unauthorised access or use of the Site has occurred or may occur or be attempted, we may gather, use and disclose more extensive information than indicated above regarding access or attempted access to the site for prevention, detection, investigation or prosecution.
4 Correction of errors and access to personal information
We will take reasonable measures to ensure all personal information held about you is accurate, complete, relevant and up-to-date.
We will provide you with access to your personal information on reasonable request and subject to your agreement to pay our access charges and adequate proof of your identity if:
- it is practicable for us to do so and we have no other reasonable grounds for refusing access,
- the request is not frivolous or vexatious,
- access will not have an unreasonable impact on the privacy of others,
- the information does not relate to existing or anticipated legal proceedings (other than information accessible through the discovery process),
- access will not reveal our intentions in relation to any negotiations with you,
- access is not unlawful
- denying access is not required or authorised by law, and
- access will not prejudice any prevention, detection, investigation or prosecution of possible unlawful or improper activity.
- you have the right to require us to correct errors in your personal information and we will correct any errors in your personal information upon receipt of written evidence from you which satisfies us that a correction is required.
5 Privacy-related complaints, concerns and questions
If you have any concerns, complaints or questions relating to this Privacy Policy or submitted information relating to you, please contact our Privacy Officer at enquiries@sekisuiribloc.com